Refund policy

Last updated: November 5, 2026

Every Videospeler plan comes with a 48-hour money-back guarantee. If you're not happy, tell us and we refund you.

How the 48 hours work

The 48 hours start when we send you your login. Within that time you can ask for a refund if the service stops working for you, or if you simply don't like it. You don't need to give a reason.

How to ask for a refund

Message us on WhatsApp or Telegram, or email [email protected]. Tell us the name or number you paid with and we'll confirm your refund.

How you get your money back

We refund you with the payment method you used whenever possible. If that isn't possible, we'll agree another way with you. How long the money takes to show up depends on your bank or payment provider.

Orders with more than one screen

The guarantee covers the whole order, including all screens and the multi-screen discount.

Paid too much or paid twice

If you sent the wrong amount or paid twice by mistake, we refund the extra amount. Message us and we'll sort it out.

After 48 hours

Refunds are for the first 48 hours. After that, if something stops working, message us and we'll help you fix it.

Questions

Chat with us on WhatsApp or email [email protected]. We answer every day, including weekends.